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CUSTOMER SERVICE - SHIPPING AND DELIVERY

Wana offers transport services throughout the country and internationally:

Shipments are handled through the Express courier 24 hours.

On islands and remote areas and during holidays or weekends, delivery times vary from 2 to 3 working days.

The contracted courier partner is MBE.

After the shipment is picked up, you will receive an email from the courier containing the customer's package ID (tracking number).

Click on the following link to monitor the status of your shipment: Track Order

ADDRESSEE ABSENT
In the event that the recipient is not present at the time of delivery, MBE Express Courier will leave a notice of his or her visit and subsequent contact numbers.

Public holidays where no shipments are made:

1 January, 6 January, Easter Sunday, Easter Monday 25 April, 1 May, 2 June 15 August, 1 November, 8 December, 24 December, 25 December, 26 December, 31 December in the afternoon

SUMMARY OF SHIPPING COSTS: National Shipping: €7.90

WARNING: For purchases outside Europe, customs charges may be incurred by the buyer

 

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FIRST ORDER ON WANA?

10% DISCOUNT

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here's your discount, use it on your first purchase!

WANA10

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Wana Customer Service - Mon to Fri
Hi this is Fabio from Wana👋 customer service.
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